Dr Gwendolin Flanagan

How We Are Keeping You Safe Through COVID-19

COVID -19 Level 1 Protocol for Patients.

COVID-19 AMBER ALERT -NSW Government Health


  • Please only attend if you are well. We will reschedule your appointment if you have been unwell in the last 21 days.
  • For social distancing, children can only have one parent in attendance. All patients older than 18years are otherwise requested to attend on their own.
  • If you have travelled to Victoria recently please advise us before you attend your next appointment.
  • On arrival please phone us from the car park to let us know that you have arrived.
  • Please remain in your car until we phone you to come in.
  • Patients presenting directly to a health service from the community  will be required to wear a mask if possible.
  • Please advise our staff prior to your appointment if you are unable to obtain a mask.
  • On arrival at reception please use the hand sanitizer provided. Clean pens will be provided for any paperwork that may be required.
  • On entering the surgery please place all personal belongings on the isolation covered chair provided.
  • On seating in the dental chair, a mouthwash to reduce the bacterial load will be provided for a double mouth rinse prior to treatment
  • Please feel free to ask any of our staff if you have any questions or concerns regarding these additional procedures for COVID-19 level 1.


To all our valued patients,

We have some news on the COVID-19 front. You may be aware of the recent changes to our restrictions that have been passed down this week regarding Dental Practices. As of Friday the 8th of May we will be operating at LEVEL 1 COVID-19 restrictions. All dental procedures are eligible at this level.
Additional screening and infection control procedures will still be in place including the use of hand sanitiser, pre-procedural mouth rinses and social distancing. We will explain this on an individual basis prior to your attendance at our surgery.

To stay up to date with Government information around COVID-19 

We hope you all continue to stay safe during this period.

Dr Gwendolin Flanagan and team.